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ATTENTION FLOOD SERVICE CUSTOMERS

To our Flood Services Customer,

As the use of this component has grown, we have found that some fundamental changes would allow us to better serve our customer today and into the future.

We anticipate implementing these changes starting Friday, August 29th and completing by Sunday, August 31st. The Flood Determination Services application will be unavailable during this upgrade implementation.

The Flood Production Environment will be unavailable beginning at 8 PM CST Friday, August 29th through Sunday, August 31st.

Flood Application overview of changes:

1. Orders: When placing new orders, you must select an account if there are multiple branches.
2. Order Maintenance: In Order Maintenance, you can no longer search by branch. Instead, you search by account.
3. Order Transfer: When transferring an order, you can no longer transfer by branch. Instead, you can transfer by account.

Flood users will also notice added features as a result of the new component such as:

1. Self-service user profile.
2. “Forgot Password” functionality for password changes.
3. This “self-serve” option improves efficiency by not requiring an administrator to make the changes.

Most of these functions will be self-explanatory, but if you have questions, please e-mail Julie at: jmstene@accessinformation.com

Access Information Systems, Inc. (AIS) is an independently owned company providing Inspection Services in the Title, Field, Energy, Existing Facilities, and Construction sectors for over 22 years. AIS has established itself as a leader in multiple inspection and search services and continues to strive to be the industry leader.

Our company is founded on the principles of servant leadership, outstanding customer service and quality work. Located in Bloomington Minnesota, we serve customers nationwide and provide inspections and services of many kinds. AIS demonstrates its commitment to the environment by assisting its customers in Energy Audits and Environmental Assessments, using that information to develop Sustainability plans that will demonstrate a positive “Return On Investment”.

AIS serves its customers by also offering property inspections, plat drawings, priority pictures, insurance inspections, verification of leased equipment, financing, flood certifications, title and closing consulting, surveying, and much more.

Our customers are from both the public and private sectors. They are: lenders, community banks, title companies and underwriters, insurance companies, municipalities, non-profits, commercial, and residential.

Access Information System's professional staff will partner with its customers in an effort to support their purpose, values, and strategies. The staff's focus on relationships and innovation helps create the efficiencies that assist its customers in their success.

Learn More About What We Do!

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